Okay, we’ve signed an agreement – what’s next?

After contract signing for Creative Studio, a Creative Lead and project manager will be assigned to your account as primary contacts.

You will:

  • Connect your Facebook account through Facebook Business Manager, we’ll provide instructions.
  • Complete the kickoff doc we will provide, this will guide our first discover call

We will:

  • Create a dedicated Google drive directory to centralize communication and file sharing.
  • Create a google kickoff doc for you to share information about your app/site.
  • Create a shared Slack channel for real-time intraday communication.
  • We will perform a creative audit and competitor analysis, then put generate a creative strategy. We’ll then schedule a meeting to present our findings to make sure we’re headed in the right initial direction.
    • Present 3 competitive ads on the call to discuss concepts, look and feel to get buy-in before developing creative.
  • Provide AdRules reporting access, so you have real-time access to our performance.
  • Create default AdRules reports so you don’t have to learn our UI.
  • We will launch our initial campaigns/ad sets using your best videos/audiences and images to establish a baseline. Most likely we will also set up our first ad copy tests.
  • While that is happening, we will create initial videos and provide them to you for review and feedback. Once approved, we’ll run a/b tests to establish their performance.

The above process typically takes between 5-7 days.

What comes next?

As we work through the creative & media buying strategy doc, we conduct calls to discuss what works/what didn’t work and make adjustments.

The strategy docs are constantly updated/modified based on performance, network changes, and other external factors.

 

What are the benefits of your creative studio?

  • Creative delivered at tremendous scale
  • Benchmark internal teams and alleviate tunnel vision and encourage out of the box thinking.
  • Creative strategy is driven by elite in-house talent
  • Easy creative review and centralized feedback
  • 1-Click uploads and ad launches
  • Integrated analytics with recommendations
  • Guided brief process with performance templates
  • Rapid variation creations with bulk sheet editing
  • Free access to Shutterstock
  • Free access to 1000s of emojis & stickers

 

What is the success rate of new creative?

Machine learning has simplified the optimization algorithms at Facebook & Google App Campaign. With automated algorithms, creative has become the driver of performance, but….

5% of creative will outperform the best ad in your portfolio. That means only ~1 out of 20 concepts performs well.

Compelling creative CANNOT be generated with machine learning. Our objective with creative testing is to move quickly, limit non-converting spend by prototyping ads.

This allows us to work quickly to uncover winning concepts that can be enhanced with colors, fonts, and materials to reach brand compliance once it is proven, would be very helpful.

In fact, it would be more financially efficient, if you could approve imperfect ads (perhaps incorrect fonts, colors…). Allow us to launch these ads quickly, gather learnings and we’ll adjust for the next set of ads. This will allow us to explore more creative concepts quickly, uncover winners and ultimately deliver better results.

To illustrate the scope of the creative testing challenge, here is a gaming company that spent > $15mm on Facebook.

  • The horizontal axis is the number of ads ~ 600.
  • The vertical axis is the amount of $ spend per ad.

As you can see a vast, vast, vast majority of ads bomb quickly.

 

Could you provide us test access and a video tutorial on how to work with our creative studio?

We don’t have “test” access but please feel free to register here. You can either connect a Facebook account or not. If you do not connect an account you won’t have access to advanced reporting, our AdBuilder and you won’t be able to upload to Facebook / Instagram or see your media library but the rest of the creative studio UI works fine.

We don’t have a video demo but there is online help. 

Here is a basic overview video.

 

Do we get access to the creatives you produce, or we will pay an additional fee?

Absolutely, any video/image we design you have the right to use however you want for FREE across any network.

To be clear, we do not provide source materials. (i.e. we are not sharing Photoshop files or Adobe After Effects source files) but any concept we create, you are free to use, create variations, etc.

We provide resizing services to help you get to other networks or your internal team is free to copy the idea and do it themselves.

Consider us an extension of your internal team (aside from source materials).

 

Can we use our creatives at the same time on our accounts, and how the fee will be calculated in this case?

Absolutely, any video/image we design you have the right to use immediately on any network and we encourage you to do that!

With our best-managed relationships, when we get a winner, we share it and when they get a winner, they share it with us. The idea is to benchmark your internal team’s performance and help improve media buying and creative concepts and variations.

 

How many creatives will your team produce?

This question is nearly impossible to answer in the abstract. The number of videos we produce is governed by your media test budget that we have to spend and your appetite for financial risk / non-converting spend.

We’ve found that on average there is a 95% failure rate for new creative. That means only 1 out of 20 videos will become a winner – which results in a lot of non-performing spend on media testing.

For example, if we guaranteed 10 videos per month, that number may be too high given a budget of say $200K / month as we may not be able to run them while hitting ROAS metrics.

As important, if we produce a bunch of creative quickly, we’d make assumptions on what works vs using data to guide our process. As a result, we may end up with poor performers that we would not have designed if we had the data before creative ideation began.

Most importantly, we find focusing on a data-driven, quantitative creative testing process very productive. We like to get data to understand what is working and not working and use that data to guide our creative process. Ultimately that saves your media dollars and us time (win-win).

Bottom line regarding creative volume, when we’re running managed services, we do what it takes to be successful.

For some of our large clients, we produce 40 videos/month but their spend in the 7 figures so we have the budget to test without crushing ROAS.

We’ve built our reputation by doing whatever it takes to get to scale and to sustain it. Sometimes it takes a big effort in creative development, other times it is significant account rebuilds for media buying.

 

What is a prototype ad?

95% of all new creative concepts and variations fail. Our objective with creative testing is to move quickly, limit non-converting spend and prototype new concepts and variations.

Don’t let brand requirements force you to noddle all the losing ads and reduce the speed of testing.

If we can win prototype ads, you’ll save time & money. Losing prototype ads typically see < 50,000 impressions, so brand exposure is limited.  60% is our target brand compliance.

As a client, expect small errors: fonts, colors… but don’t freak out, test imperfect ads, kill the losers and enhance winners.

 

Performance ads vs. branding – how do you approach the challenge?

Most companies have people who are driven by their “left brain” or their “right brain”.

We have found that many companies/people what to bring their “titles or opinions” to a data fight.

Almost everyone’s opinions are wrong.

The key to successful performance advertising is to be data-driven, A/B test creative & winning elements, uncover performance drivers and let data determine what to do next.

 

Can you explain your creative testing process?

We believe in a process we call “Quantitative Creative Testing”. It isn’t just a/b split-testing and it isn’t quite multivariate testing. It’s specifically designed for creative production of Facebook and Google App Campaign ads. There are two types of ad creative tests: Concepts and Variations. Here are the key differences:

Concepts: Large Changes & Large Impacts

Concepts are brand new, completely different ads. They’re big “outside-of-the-box” approaches that can result in large improvements to revenue (or in some cases, large losses). Concepts are the key drivers for creative success but must be used in a limited way. When they fail, they tend to fail badly.

Variations: Small Changes & Small impacts

Variations leverage pieces of past, high-performing concepts. So, you reposition existing elements to create something similar but new. Variations don’t have big differences like concepts, but because they’re based on high-performing ads, variations typically generate smaller, more incremental wins and/or losses.

The general idea is to follow the 80/20 rule—spend about 80% of the time optimizing the best ads and creating new variations. This limits the amount of non-converting ad spend and allows us to prototype and iterate new ads quickly. The remaining 20% of the time should be spent toying with new concept ideation; big, grand ideas that often fail but sometimes generate a 100x ad.

Our Quantitative Creative Testing framework is based on 5 phases:

Phase 1: Competitive Analysis

Whenever we start a new client, we begin by evaluating the ads of their top competitors. Why?  The success rate of new creative is 5%, we recommend that you study your competitor’s ads to see what they’re doing. If they are spending a lot on a concept that you are not, it is logical to assume they have the same 5% success rate and they’ve identified a winner so you should “borrow and customize” the concept.

Following this process will provide you an endless supply of “tested” concepts ready for you to customize.

HOWEVER… we’ve found that it really matters who is doing the evaluation. UA managers are typically not good at creative analysis and creative staff are usually not good at analytics.  The ideal person would have both quantitative & creative skills or you’ll review in a cross-functional team. The objective is to reject as few ideas as possible so you can radically increase your creative vocabulary and testing harness.

To assist in your evaluation, we recommend evaluating Facebook ad spying tools: Adsviser2.0, Social Ad Scout, PowerAdSpy, Connect Explore, SocialPeta, AdSpy, AdSwiper, etc.

Phase 2: Simple Variation Testing

If you think of each of your ads as a landing page, your objective should be to break down each ad into pieces. Test each piece to determine its value and financial contribution. Once you know which ad is the primary performance drivers, you can leverage those learnings to keep your best concepts alive indefinitely.

Here are some of the elements we like to test:

  • Calls to Actions / Buttons
  • Length: 6, 10, 15 seconds
  • Text Headers: Text placement, text length (4-6 words seem to perform best), text color, font, and more
  • Format: Square, horizontal, vertical, or in story form

Phase 3: Advanced Variation Testing

There are a lot of elements to test, but here are some of our favorites:

  • Start and End Cards: There are plenty of things to test with cards, aka calls to action. You can try placing them at the beginning, or the end of videos. Test different calls to action and CTA colors.
  • Colors: We’ve found that primary colors work best—the bolder the better.
  • Ad Copy: You can test different ad copy, the placement of the ad copy, copy color and font, or no ad copy at all.
  • Mobile Device: Showing a mobile device in the ad versus not showing one.
  • Background Image: Busy, or plain? One color, or a pattern? Note simpler backgrounds tend to perform better.
  • Image Layout: Split screen? If so, split it vertically or horizontally? Try a grid of images. Horizontal? Vertical?
  • Image Testing: As you know, images matter a lot, so they must get tested a lot. Oftentimes, we test images based on whether they are user-generated or stock photos. User-generated content, or photos that look like they are user-generated, outperform “magazine-like” photos.
  • Product Amounts: Testing one product versus multiple products.
  • Logos: Include or exclude the App Store logo and/or Google Play Badges. Removing the logo tends to lift performance by about 15%.
  • Logos and Brand Placement: Top, bottom, left, or right? You can also test no logo—ads often perform better without branding elements.

Phase 4: Benefit & Demo in Motion

Facebook’s creative studio developed a creative testing framework called “Create to Convert” by evaluating 1000s of ads from top advertisers. Here are the core elements of their framework:

“Create to Convert” offers multiple ways to create videos ads from still images:

  • Basic Motion: Adds one or two moving elements on top of a still image.
  • Brand in Motion: Your branding or logo element/s move in front of a still image or stock video footage.
  • Benefit in Motion: The benefit of your ad or its primary message is the moving aspect of the video.
  • Demo in Motion: This uses video footage of how your app, website, service, product or feature works, and shows it over a static image, so it looks like the ad is showing someone using your app (or website).

Phase 5: Best Practices for Concept Ideation

Concept ideation is where we attempt to produce a breakout, 100x ad. About 95% of ads will fail to outperform existing ads, with some failing hard. To minimize losses, about only 20% of creative work is focused on new concepts.

To develop these new concepts, you’ll need to:

  • Leverage your competitive analysis research.
  • Use your storytelling skills to frame, present, and create new concepts. This means you need someone on your team who can explain what your app does or offers in a concise and compelling way.
  • Leverage character animation and assets in new ways. If you have a celebrity or a very well-known brand, try to make them the center of the ad. If you don’t, test using characters to see if they help or hurt performance.
  • Create variations of these concepts using insights from your simple variation testing. Integrate the ad elements and combinations that work best.

 

 

AdRules: Can you explain your AdRules self-service tool pricing?

There are two levels of AdRules (1) Advanced Reporting only and (2) All Features.

Advanced Reporting:

If you’re a managed service client, you’ll get 100% free access to advanced reporting while we’re running managed services for any / all of your accounts. Our reporting engine is simply the most advanced tool in the industry.

For non-managed clients, it is only $99/month.

Full AdRules Pricing:

If you’re interested in using AdRules to build, launch, manage and report (full features), we offer a 60-day free trial and then it is only 0.7% of spend with a hard cap of $15K month for those spending > $200K / month.

It is by far the least expensive / most advanced tool in the industry. If you’re using our tool while we’re doing managed, that same team will help address your questions.  By the way, we have many clients using us for Managed services and also using and paying for AdRules – it is much faster than using Facebook’s Power Editor.

 

Ready to get started? Contact us today to learn more about our Creative Studio.

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